FAQ / CONTACTS

 

CONTACT INFORMATION
If you'd like to talk to someone about:

Contact

Phone #

Appeal Results Parking Services
appeals@siue.edu
650-3680
Emergency Phones University Police
security@siue.edu
650-3324
Meters Not Functioning Parking Services
parking@siue.edu
650-3680
Parking Permit Requirements Parking Services
parking@siue.edu
650-3680
Parking Lot Lighting Facilities Management
fmserv@siue.edu
650-5733
Parking Regulations Parking Services
parking@siue.edu
650-3680
Sign Missing / Damaged Facilities Management
fmserv@siue.edu
650-5733
Slippery Conditions (roads, parking lots, sidewalks) Facilities Management
fmserv@siue.edu
650-5733
Tickets Parking Services
parking@siue.edu
650-3680
Towed Vehicle University Police
security@siue.edu
650-3324

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1. Why do we have to pay for parking?

The University receives no money from the State of Illinois to support its parking program. This means that the money must be generated internally through parking permits, fines, meters and Parking Lot B, the pay lot next to Morris University Center.

2. Is everyone required to purchase a parking permit?

No, only those who bring vehicles to campus. This does, however, include the majority of faculty, staff and students. Many individuals take advantage of the shuttle service provided by Madison County Transit, ride bicycles, or carpool.

3. Where does all this money go?

Several places. Revenue is used to: 1) Keep the parking lot surfaces in good condition, including periodic crack filling, sealing and striping, 2) Maintain and pay the utilities on parking lot lighting, 3) Maintain and upgrade the network of emergency telephones, 4) Repair and replace parking meters and 5) Pay the salaries of individuals, such as the Parking Services staff and the parking service agents, who support the function.

4. How do I go about registering my vehicle?

Stop by Parking Services on the first floor of Rendleman Hall. The staff will advise you of your options so that you may select the most convenient lot available to you. Lots are color-coded and correspond to matching permits.  You may also register your vehicle and purchase a permit online.

5. Is there any "open parking" on campus?

Students are permitted to park in the "red, yellow or brown permit" lots the week prior to and the first week of the academic term to give them ample opportunity to conduct necessary business. Students may also choose to pay to park in Lot B or at meters during that time.  The "red, yellow or brown" lots also have open parking during semester break periods when classes are not in session.

6. What happens if I don’t pay my citations?

A number of things are possible. If citations are not paid by their due dates, you will be placed on accounts receivable. If you are a student and citations remain outstanding on accounts receivable, you won’t be allowed to enroll for subsequent semesters. In addition, you will be denied services at various points on campus and will not be able to receive a transcript until the debt is satisfied. Discipline under the Student Conduct Code could also occur. If you are an employee, you may face disciplinary action through Human Resources. Both students and employees also risk the very real possibility of being towed.

7. Who makes all these rules anyway?

All policies and procedures, besides those established by the Southern Illinois University Board of Trustees, are formulated by the University Parking and Traffic Committee. The group’s recommendations are forwarded to the Vice Chancellor for Administration for consideration. The Committee consists of 12 voting members recommended to the Vice Chancellor by the Student, Faculty and Staff senates. The Vice Chancellor also appoints a number of non-voting ex-officio members who work directly or indirectly with Parking and Traffic.

8. If I get a citation and feel it is unjustified, what can I do about it?

You may go to Parking Services to file an appeal. Or, you may obtain the Parking and Traffic Appeal form (clicking on the link to load the form as a Microsoft Word document).  A portion of the  citation must be paid first, however. If the appeal is granted, a credit will be placed on accounts receivable.  You have 10 working days after the issue of the citation to file. 

9. How does this appeal thing work?

There are two steps to the process. First, Parking Services reviews the appeal and issues a decision. If the appellant is not satisfied, he or she may re-appeal to the Appeals Committee. This is a group of faculty, staff and students who volunteer their time to consider parking appeals.  The appellant is invited to appear before the group, but is not required to do so. The decision by this group is binding.

10.  How can I avoid getting a parking citation?
  1. Buy a permit;
  2. Park only where your permit allows you to park;
  3. If you are using a parking meter, make sure you put enough money in the meter to cover the time you will be using it.
  4. Do not park at meters that are out-of-order;
  5. If you loan your vehicle to someone, make sure he or she knows where to park.  You are responsible for all citations issued to your permit/vehicle.
  6. All areas not specifically designated for parking should be considered "No Parking" zones.
  7. When the lot you usually park in is at capacity, do not park on the grass, at the end of an aisle or in an unauthorized zone.  Rather, move your vehicle to an alternate lot where your permit is honored.
  8. If you are driving a vehicle other than the one you have registered, simply transfer your permit to the substitute vehicle and park in your usual lot.  If you forget your permit, you may purchase a temporary permit for the substitute vehicle or park it in a pay area on a pay basis.
11. How are parking rates determined?

Upgrades to a number of our parking facilities as well as the construction of several new lots were financed by a sale of revenue bonds. Parking rates are established at a level sufficient enough to pay the debt service as well as to subsidize routine operations and maintenance, snow removal and the scheduled and non-scheduled upgrading and replacement of equipment and software. The Parking and Traffic Committee and the Office of Financial Affairs also have the responsibility to review the rate structure periodically and make adjustments as necessary based on programmatic or financial needs or results.

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SIUE Home Page:  http://www.siue.edu
URL:  http://admin.siue.edu/parking
Published by:  Administrative Services
Send comments to: parking@siue.edu
Editor:  Mary Kay Gieseking
Last Update:  July 21, 2008

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