Motorist Assistance Program

 

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Motorist Assistance
ALTON
Motorist Assistance
EAST ST. LOUIS
Motorist Assistance
EDWARDSVILLE

ALTON - School of Dental Medicine
MOTORIST ASSISTANCE

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DEAD BATTERY *

Parking Service Agent vehicles are equipped with battery boosters to assist you with a dead battery.  In addition, University Police will offer to call a tow truck, a service for which you will be financially responsible.

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FLAT TIRE *

Parking Service Agent vehicles are equipped with air compressors and lug nut wrenches to assist you with a flat tire.  Additionally, University Police will offer to call a tow truck if needed, a service for which you will be financially responsible.

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FUEL

University Police will offer to call a tow truck if you need fuel at your expense.  They will also, upon request, place a phone call to a friend or relative who may be able to provide assistance.

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DE-ICING *

Parking Service Agent vehicles are equipped with de-icer during the winter months to assist you with frozen doors and locks. 

 HOW TO REQUEST SERVICES

Between 2:30p.m. – 11:00p.m. you may contact the University Police at 650-3324 for assistance.  A Parking Service Agent will then be dispatched to your location.  University Police are available 24 hours a day, 7 days a week.


 * NOTE:  For a Parking Service Agent to provide services indicated by an asterisk (*), you will be expected to sign a waiver absolving the University of liability should your vehicle be accidentally damaged.


 

East St. Louis Higher Education Campus
MOTORIST ASSISTANCE

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DEAD BATTERY *

Parking Service Agent and University Police vehicles are equipped with battery boosters to assist you with a dead battery.  Also, University Police will offer to call a tow truck if needed, a service for which you will be financially responsible

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ESCORT

If you feel unsafe walking to the parking lot, contact University Police to request an escort. An officer will be dispatched to accompany you. 

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FLAT TIRE *

Parking Service Agent and University Police vehicles are equipped with air compressors and lug nut wrenches to assist you with a flat tire. Also, University Police will offer to call a tow truck if needed, a service for which you will be financially responsible

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 FUEL

University Police will offer to call a tow truck to assist you if you need fuel, a service for which you will be financially responsible.  They will also, upon request, place a phone call to a friend or relative who may be able to provide assistance.

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 LOCKOUTS *

University Police will attempt to unlock your vehicle.  If an officer cannot gain access, University Police will offer to call a locksmith, a service for which you will be financially responsible.

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DE-ICING *

Parking Service Agent and University Police vehicles are equipped with de-icer during the winter months to assist you with frozen doors and locks.

 HOW TO REQUEST SERVICES

 Individuals in need of any of these types of assistance may contact University Police at 650-3324.

 All of these services are provided 24 hours a day, 7 days a week. Lockout assistance and escort services are dependent upon the availability of an officer, however.

 * NOTE:  For the services indicated by an asterisk (*), you will be expected to sign a waiver absolving the University of liability should your vehicle be accidentally damaged.



EDWARDSVILLE

MOTORIST ASSISTANCE

bulletDEAD BATTERY *

Parking Service Agents' (PSA) vehicles are equipped with battery boosters to assist you with a dead battery.  Also, University Police will offer to call a tow truck if needed at your expense. During Fiscal Year 06, 522 jumpstarts were provided.

bulletESCORT

If you feel unsafe walking between the main campus and your vehicle or apartment, contact University Police to request an escort. An officer will either provide a ride or accompany you to your destination.  During Fiscal Year 2006, 146 escorts were provided. 

bulletFLAT TIRE *

PSA vehicles are equipped with air compressors and lug nut wrenches. Also, University Police will offer to call a tow truck to assist you at your expense.  During Fiscal Year 2006, 66 tire assists were provided.   

bulletFUEL

University Police will offer to call a tow truck to assist you if you need fuel at your own expense.  They will also upon request, place a phone call to a friend or relative who may be able to provide assistance.

bulletLOCKOUTS *

University Police will attempt to unlock your vehicle.  If an officer cannot gain access,  University Police will offer to call a locksmith at the owner's expense.  During Fiscal Year 06, 661 people were assisted.

bulletDE-ICING *

Parking Service Agents carry cases of de-icer in their vehicles during the winter months and will assist you with frozen doors and locks.    

bulletHOW TO REQUEST SERVICES

Individuals in need of any of these types of assistance may contact University Police by phone at 650-3324 or by pushing the "Info" button on the emergency phones located throughout the parking lots on the Edwardsville campus.

All of the above services are provided 24 hours a day, 7 days a week. Lockout assistance and escort services are dependent upon the availability of an officer, however.

* NOTE:  For the above services indicated by an asterisk (*), you will be expected to sign a waiver absolving the University of liability should your vehicle be accidentally damaged in the process.

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MAP STATS for the Edwardsville Campus
 

Fiscal Yr * Jump Starts Lockouts Tire Assistance Escorts Deicer
2002 460 695 59 405 0
2003 536 767 68 324 1
2004 580 689 79 289 0
2005 560 721 61 243 0
2006 522 661 66 146 0

* - Fiscal Year is reported from July 1 to June 30 of each year

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SIUE Home Page:  http://www.siue.edu
URL:  http://admin.siue.edu/parking
Published by:  Administrative Services
Send comments to: parking@siue.edu
Editor:  Mary Kay Gieseking
Last Update:  July 21, 2008

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